Hotel Policies, Amenities, and Property Features for Alpine Country Inn & Suites
Room Features and Amenities
Our rustic guestrooms will feel like your home-away-from-home. Enjoy a comfortable night's sleep before waking up to catch the morning news on a cable flat-screen TV. You might want to search attractions in the area with our high-speed WiFi. Then, it's off to hit the slopes. After a fun-filled day of skiing, return to your charming guestroom. Warm-up with a hot shower in a private bath and then snuggle under the covers to get some rest before another adventurous day.
Property Features and Amenities
Our Whiteface Mountain hotel has several property features and amenities worth taking advantage of: grill some burgers on an the community BBQ for a lovely meal in our picnic area, play a game of Horse or meet new friends around the fire pit. If you're looking to enjoy a ski day, jump on the local free shuttle for transportation to the slopes. Both parking and WiFi are free at Alpine Country Inn & Suites. Our friendly staff members are a call or a text away!
Policies, Locations, and Amenities
Smoking is not permitted in our Whiteface Mountain hotel, yet you will find designated smoking areas on the property. Unfortunately, your furry family members are going to have to stay home–we do not accept pets at this time. There are plenty of nearby restaurants to enjoy a bite to eat. Guests' favorites include Fratelli's Pizza & Restaurant Bar, Whitebrook Dairy Bar, A&W, Pourman's Taphouse, The Hungry Trout and McDougals Pub. We are also within proximity to top attractions, including Whiteface Mountain, Adirondack Wildlife Refuge and Rehabilitation Center, Santa's Workshop, High Falls Gorge, and the Adirondack Museum on Blue Mountain Lake.
Alpine Country Inn & Suites Features & Amenities
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Alpine Country Inn & Suites Policies
These are general hotel policies. Policies may vary per room type. Please check the accompanying room details accordingly.
If you expect to arrive early please call ahead so we can let you know if your room is ready for check-in.
Late check-outs can only be considered if there is no guest scheduled for your check-out day. Please inform us if a late check-out is desired no later than the morning of your check-out day.
Room Cancellation policy:
Room rates are based on double occupancy and do not include tax. Children 12 and under are free. Extra persons are charged $10 per person per night.
Holiday rates have 3-night minimum stays. If one night of the reservation is canceled for any reason you are still responsible for the entire 3-night minimum stay.
Each room has a maximum number of people. If you arrive with more people than your reservation states there will be a $50 charge per night for the extra person. If a 2nd room is available; the extra person fee will be waived however, you will be responsible for the 2nd room for the entire stay.
We require a one-night deposit upon booking your reservation(Visa, Mastercard, or Discover). The deposit is credited toward your last night of stay.
We are a small, family-operated Inn and cancellations affect us significantly. If you find it necessary to cancel or make a change in your dates or the number of guests at your party please notify us immediately. You are responsible for all nights reserved. No refunds on early departures due to inclement weather or any other reason beyond our control.
If you cancel before 3 p.m. up to 7 days before your arrival date and your deposit will be refunded (minus a $35 administration fee per room). If you cancel after 3 p.m. within 7 days of your arrival date your deposit will be forfeited. Not applicable to Holidays and Special event weekends.
Holiday/Special Event Cancellation policy: If you cancel before 3 p.m. up to 14 days before your arrival date your deposit will be refunded (minus a $35 administration fee per room). If you cancel after 3 p.m. within 14 days of your arrival date your deposit will be forfeited.
Vacation Rental House Cancellation Policy
If you cancel before 3 p.m. up to 30 days before your arrival date and your deposit will be refunded (minus a $50 administration fee per room). If you cancel after 3 p.m. within 30 days of your arrival date your deposit will be forfeited. Not applicable to Holidays and Special event weekends.
Holiday/Special Event Cancellation policy: If you cancel before 3 p.m. up to 60 days before your arrival date your deposit will be refunded (minus a $50 administration fee per room). If you cancel after 3 p.m. within 60 days of your arrival date your deposit will be forfeited.
Our Whiteface Mountain hotel offers modern and rustic guestrooms, along with first-class amenities. Our property further features a picnic area with BBQ, free parking, free WiFi, and smart lock technology for ease of check-in.
A private parking lot is free and reserved for guests. No reservation is required.
Enjoy FREE high-speed WiFi at Alpine Country Inn & Suites.
Children 12 years and under are free.
We do not allow pets to stay at our hotel.
Visa, MasterCard, Discover, Cash. This hotel reserves the right to pre-authorize credit cards prior to arrival.
Terms & Conditions
This property is privately owned, and the management reserves the right to refuse service to anyone and will not be responsible for accidents or injury to guests or for loss of money, jewelry, or valuables of any kind. All linens are inventoried: missing or damaged linens will be charged. Any damages to the hotel property will be charged an additional fee upon assessment. Any damages to the hotel property will be charged an additional fee upon assessment.
ABSOLUTELY NO-SMOKING. There is no smoking in the guest rooms. If anyone in the guest's party smokes in the guest room, or any non-designated smoking area, the guest hereby expressly authorizes hotel management to charge the credit card a minimum cleaning fee to reimburse the property for the additional cost of cleaning a guest room.
NO PETS ALLOWED. Any guest who violates the pet policy will be charged a cleaning fee. (ADA Defined Service animals are excluded.) If your reservation has been paid in advance or you elect to pay by cash, a security deposit via credit card will be required upon check-in and will be charged in the event that damages outlined herein occur.
NO WAXING/TUNING SKIIS/SNOWBOARDS. Any guest who violates the no waxing policy will be charged a cleaning fee. If your reservation has been paid in advance or you elect to pay by cash, a security deposit via credit card will be required upon check-in and will be charged in the event that damages outlined herein occur.
The hotel takes a one night credit card deposit but does not accept cash deposits. Government-issued photo identification and a credit card are required at check-in for payment and incidental charges. Any misuse or damages to the guestroom or facilities will be the sole responsibility of the registered guest. Special requests are subject to availability upon check-in and may incur additional charges. Every effort will be made to meet any guest’s special request; however, we are unable to guarantee requests.